Privacy Policy

Last Updated: June 2026

Bailey Sales & Service (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting our team, or using our services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit Bailey Sales & Service’s website and interact with our business. Bailey Sales & Service is a crawlspace repair, foundation repair, structural repair, drainage, and encapsulation contractor serving homeowners throughout Eastern North Carolina.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Information You Voluntarily Provide

We may collect information that you voluntarily submit through contact forms, quote requests, appointment requests, phone calls, emails, chat features, or other communications.

This information may include:

  • Full name
  • Phone number
  • Email address
  • Property address
  • Service request details
  • Project information
  • Any additional information you choose to provide
Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Website usage data
  • Referring websites
  • Date and time of visits
  • Pages viewed

This information helps us improve website performance, user experience, and security.

How We Use Your Information

We may use collected information to:

  • Respond to inquiries and service requests
  • Schedule inspections and appointments
  • Provide estimates and project information
  • Deliver requested services
  • Improve our website and customer experience
  • Send service-related communications
  • Maintain business records
  • Analyze website performance
  • Comply with legal obligations
  • Protect against fraud or unauthorized activity
Text Messages and Phone Communications

If you provide your phone number, you consent to being contacted regarding:

  • Appointment scheduling
  • Service updates
  • Follow-up communications
  • Customer support

Message and data rates may apply depending on your mobile carrier.

You may opt out of non-essential text communications at any time by replying STOP or contacting us directly.

We do not sell or share SMS consent, mobile numbers, or text messaging opt-in data with third parties for marketing purposes.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Measure website traffic
  • Analyze visitor behavior
  • Improve marketing performance

You can adjust your browser settings to disable cookies; however, some website features may not function properly.

Information Sharing

We do not sell your personal information.

We may share information with trusted third-party service providers who assist us with:

  • Website hosting
  • Customer communications
  • Analytics
  • Appointment scheduling
  • Marketing services
  • Business operations

These providers are only permitted to use information as necessary to perform services on our behalf.

We may also disclose information when required by law or when necessary to:

  • Protect our legal rights
  • Comply with legal obligations
  • Investigate fraud or security concerns
  • Protect customers, employees, or the public
Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We encourage users to review the privacy policies of any third-party sites they visit.

Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Request access to personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of personal information
  • Opt out of marketing communications
  • Request information regarding how your data is used

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our website and services are intended for adults and homeowners. We do not knowingly collect personal information from children under the age of 13.

If we become aware that personal information from a child has been collected, we will take reasonable steps to remove it.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page along with an updated revision date.

Continued use of the website after changes are posted constitutes acceptance of the updated policy.

Contact Information

Bailey Sales & Service LLC

1604 Suggs Taylor Road

Elizabethtown, NC 28337

Phone: (910) 876-7204

Website: https://www.baileysalesandservice.com

If you have questions regarding this Privacy Policy or how your information is handled, please contact us directly.

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